OPT-IN | Essential Total Quality Tools & their uses?

It is said, "a craftsman is only as good as the tools he uses".

Total Quality Tool Checklist:

Affinity Diagram - Reduces chaos by sorting many ideas and large amounts of data.

Algorithm - The logical sequential procedure for problem-solving that can be translated into computer language.

Audit - Incorporates standards; this assessment accounts for the efficiency and effectiveness of a process or system.


Benchmarking - Coveting the best practices that lead to world-class performance.

Brainstorming - Collecting the info from an intensive and spontaneous group discussion that does not allow time for reflection. Where problems, issues, or opportunities can be defined, discussed, and adjusted.

Cause-effect (Fish Bone) Diagram - A depiction that groups cause according to their common categories to understand the effects.
Checklist - Behavioral descriptors that are checked-off as they apply.

Checks and Balances - The mechanisms that impose limits on branches of a system from gaining influence and causing excessive harm.

Clean tools means...

The Deming Cycle - Plan, do, check, act, analyze. The sequence for continuous improvement.

Flow Chart - A visual what-if sequence to a process.

Forward Engineering- Being an innovator in accelerating your development cycle; a gold standard to which all other standards follow.

Full Qualitative Maturity - The highest state or condition of readiness in excellence.

Gantt Chart - A bar chart that compares time on the horizontal axis with activities to be completed on the vertical axis.

Histogram - A graphical display of tabulated frequencies.

Inspection - An examination critical to an evaluation.

Juran's Trilogy - Three Managerial Processes: Quality Planning, Quality Control, and Quality Improvement.

Just-in-time - Reducing in-process inventory and carrying costs associated with waste by having supply just-as-needed with respect to demand time.


Kanban - Instruction to supply components.

Kanban - Value Steam Mapping.

Lean - Making sure there is no fat; no waste, just efficiency.

Management by walking around - Gathering information for corrective action.

Matrix - A subjective interconnected arrangement.

Paradigm - A novel idea, or a revolutionary pattern or model.

PERT Chart - A chart that depicts the most efficient sequence to complete a project.

Pareto Chart - Contains both bar and the line graph that displays the frequency of common sources varying defects in descending order.

Pareto Principle - (80/20 rule) - states 20 percent of an entity is responsible for 80 percent of the results.

Partnership - A collaborative pooling and teaming of resources that are mutually beneficial to be competitive. Push System - Releases are scheduled, made-to-order.

The Plan - Detailed proposal incorporating the Immediate Plan; The Intermediate Plan & The Long Range Plan.

Planogram - The look arrangement that creates greater demand.

Poka-yoke - Avoiding inadvertent errors; fail-saving.

Policy - A course of action adopted to set principles.

Procedure - An established method.

Quality Control (QC) Tools in 8 min.

Regulation - An official rule of law.

Reverse Engineering - Understanding the technological principles of a device by recreating its purpose.

Rule - An authoritative quality principle set to guide behavior.

Scatter Diagram - An illustration between variables that show correlations between cause and effect.

Six Sigma - A measure of quality that strives for perfection by not producing more than 3.4 defects per million opportunities. This process defines, measures, analyzes, improves, and controls (DMAIC).

Standard - A level in quality or encoded excellence.

Steering Committee - High-level stakeholders responsible for the overall strategic direction in a process. These members are directly responsible for setting the standards, policies, regulations, and procedures.

Supply Chain Cycle - Product life cycle joined for a purpose.
Pull System - Releases are authorized, made-to-stock.

SWOT Analysis - Method used to evaluate: strengths, weaknesses, opportunities, and threats. Life Cycle Optimization - the sequencing in a process that brings together the methods, people, and materials for usefulness and longevity by trimming waste.

Tweak-in - To make slight adjustments to improve or fix.

U-shaped Cell - Optimizing lean processes (products and services) just-in-time.

Value-added Flow Chart - A mechanism to improve cycle times and productivity by visually separating value-adding from non-value-adding activities.

Zero Tolerance - A policy that allows no room for error.

Zero Waste - A sustainable process that loops inputs to be re-used or recycled with minimal environmental impact.

Distance (to go) = (Quality) Rate X Time. 



~ 4realchange.

It's time... Jamaica! 
OPT-IN | Essential Total Quality Tools & their uses?
Revised: 7/6/2016