IT'S EYE-OPENING | The Deep Costs of Poor Quality.

The Costs of Poor Quality run deep.
This iceberg has some clues...
(Click to enlarge image)

The visible (surface) effects of Poor Quality:
  • Defects
  • Rejects
  • Rework
  • Overtime
  • Idle time
  • Scrap
  • Warranty claims
  • Inspection
 The hidden (unnoticed) effects of Poor Quality:
  • Poor instructions to use
  • Unnecessary procedures
  • Labor sorting and downtime
  • Long cycle time
  • Compliant investigation cost
  • Lost paperwork
  • Inaccurate information
  • Improper installations
  • Excessive planning
  • Product failure in the field
  • Time loss due to accidents
  • Lack of parts
  • Long setups
  • Redesign costs due to design deficiencies
  • Excess inventory
  • Excess production
  • Excessive delivery
  • Excessive capital
  • Late delivery/premium shipment
  • Returns
  • Lost sales
  • Different ways of doing business
  • Lost customer loyalty
  • Legal costs
  • Improvement program costs
  • Lost opportunity
We should take full notice! 
  • Marginal costs add up.
  • By sacrificing quality, you'll pay more time and money.
~ Select and master Total Quality.

It's time... Jamaica! 
IT'S EYE OPENING | The Deep Costs of Poor Quality.
Revised:7/23/2016.